Blog - Cambridge Chamber of Commerce

The Federal Government has unveiled details of its new commercial rent subsidy program, the Canada Emergency Rent Subsidy (CERS).

 

This new program replaces the Canada Emergency Commercial Rent Assistance (CECRA) which by early October has delivered more than $1.8 billion in rent support to more than 130,000 small businesses.

 

The CERS will provide financial support to help businesses, charities and non-profits who’ve suffered a revenue drop due to the pandemic by subsidizing a percentage of their expenses on a sliding scale, up to a maximum of 65% of eligible expenses, until Dec. 19, 2020.

 

Unlike the CECRA, businesses do not require a 70% revenue decline to qualify. Even with a decline of 1%, businesses can still qualify.

 

For example:

 

  • 30% revenue decline;

  • $15,000 monthly rent for office space (before H.S.T.);

  • Calculation of subsidy is 0.8 x 30% = 24%, then 24% x $15,000 = $3,600/month. 

This means for each 1% of revenue decline, you are entitled to a 0.8% rent subsidy.  Once you hit a revenue decline of 50%, the calculation changes to a 1.25% subsidy for each 1% decline in revenue, up to a maximum subsidy of 65%.

 

Also, a top-up CERS subsidy of 25% will be available for companies that are temporarily shut down or “significantly limited” by a mandatory public health order. 

Applications will be made directly to the CRA (Canada Revenue Agency) for this subsidy, not through the landlord.

 

Expenses that are eligible for the CERS include commercial rent, property taxes and property insurance (capped at $75,000 per month).  This formula is applicable until Dec. 19, 2020 and retroactive to Sept. 27, 2020. 

 

More details outlining the program between Dec. 20, 2020 and June 2021 are expected to be released towards the end of this year.

 

The CRA is expected to announce shortly when businesses can begin to apply for the CERS.

 

For further details, visit:

www.canada.ca/en/department-finance/news/2020/11/canada-emergency-rent-subsidy.html

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The release of the province’s Budget 2020 Ontario’s Action Plan: Protect, Support, Recover has gained the support of the Chamber of Commerce network and business community.

 

The recent budget lays out $187 billion in expenditures this year to help the province recover from the impact of COVID-19, earmarking cash for healthcare and subsidizing electricity rates for businesses.

 

 

“These are extremely difficult times for businesses, and we understand that there is only so far a provincial government can go,” said Cambridge Chamber of Commerce President & CEO Greg Durocher. “I was particularly please with the reduction in electricity, education tax and the increase in the exemption to the employer’s health tax.”

 

Many of these items were called for in a pre-budget submission released last week by the Ontario Chamber of Commerce, which Cambridge Chamber of Commerce Board Chair Darren Drouillard says the board supported.

 

“Focusing intently on reducing overhead for SMEs through lower utility costs and tax reductions to business and improving IT infrastructure throughout the province, it is evident that the OCC is in touch with the needs of business and has a well thought-out set of recommendations to guide us through the next stage of the pandemic and economic recovery,” he said.

 

The OCC and Cambridge Chamber have long advocated for greater investment in broadband and cellular infrastructure, reforming taxes to enhance business competitiveness, developing new skills training opportunities, and lowering the cost of electricity for industry, all of which are priorities in Budget 2020.

 

“I certainly welcome a reduction for small businesses in the property tax, however, we will need to see how that comes off the page,” said Greg. “Municipalities cannot hold the burden of these reductions when they are unable to run deficits or borrow money for operational losses.”

 

The province is looking at spending $45 billion over the next three years on the crisis, taking into account the $30 billion already announced earlier this year, plus $15 million in new funding over the next two years. The plan also shows a record deficit of $38.5 billion for this year, which is in line with the government’s projections in the summer. A plan to balance the budget is expected in next year’s budget.

 

 “Now is the time to explore innovative partnerships – such as pubic/private partnerships to build our needed rail infrastructure, commissioning, alternative financing, and community and social impact bonds – to share risk and make the most of every dollar spent,” said Greg, noting small businesses are the heart of the community.

 

Darren agrees.

 

“We, as a business community and network of Chambers and Boards of Trade, will continue to overcome through collaboration, innovation and resilience,” he said.

 

Some key measures in Budget 2020 supported by the Ontario business community include:

 

  • Reducing commercial and industrial electricity rates will make Ontario businesses more competitive and enable them to invest in recovery and growth. For years, Ontario businesses have paid more for electricity than most other jurisdictions in North America, and the pandemic has only increased electricity system costs.
  • Business Education Tax rates vary throughout Ontario; as a result, businesses in London, Waterloo, Hamilton, Toronto, Windsor/Middlesex, and Kingston are paying higher taxes than those in other regions. The government has announced it will both reduce the BET rate and address regional variance within that rate, both of which the OCC and its Chamber network have advocated for in the past.
  • The decision to make the higher Employer Health Tax threshold permanent is a welcome one that will free thousands of businesses from having to pay this tax.
  • The move to allow municipalities to target property tax relief specifically to small business is a creative and important tool to grant communities, given that small business has been hardest hit by the pandemic.
  • Broadband is a basic infrastructure requirement in today’s economy, but the ongoing pandemic has made it even more essential to public health and economic resilience. The Chamber network is very pleased to see the government take this seriously with an additional investment of $680 million (for a total of nearly $1 billion) over six years.

 

For a look at the budget, visit: occ.ca/rapidpolicy/2020-provincial-budget

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Depression. Anxiety. Addiction.

 

These issues have intensified over the course of the last few months as COVID-19 continues to take its toll on our mental health, just ask Angela Englander, a registered psychotherapist and trauma specialist who operates Ways to Wellbeing Therapy in Cambridge and Tillsonburg.

 

“I’ve had clients who were perfectly stable pre-pandemic and now have completely fallen apart,” she says, noting some are in the healthcare profession which is facing much strain as this health crisis continues. “I’ve talked to a lot of doctors and nurses who want to go on leave. These people are the webbing of our health system and if their mental health crashes, everyone is going to fall through that gap.”

 

Identifying what mental health is, as well as trauma and therapy, will form the base of her discussion at our YIP Growth Learning series event on November 19.

 

“People have such a small amount of knowledge they’re working from when it comes to mental health,” she says, adding the amount of stress people are under right now is skyrocketing as the second wave of the pandemic appears to be escalating.

 

According to a CTV report, a recent federal study has highlighted a jump in alcohol and drug use during COVID-19, as well as an increase in opioid deaths. Also, according to that same CTV story, overdose calls in Waterloo Region have spiked higher since August and 68 people have fatally overdosed so far this year compared to 63 deaths in 2019.

 

Angela says at the start of the pandemic in March adrenaline was high as people went into ‘crisis mode’, putting their emotions on the backburner as they adapted to this new reality.

 

“But the bigger risks will be over the next year because that excitement and adrenaline has started to wear out,” she says. “People are starting to feel more hopeless and facing depression and anxiety.”

 

Angela says the approaching winter will only add to that negative situation since unlike the past few months, many won’t have the option to go outdoors and enjoy the sunshine and nicer weather.

 

“I’ve already talked to people who say they’re experiencing SAD (seasonal affective disorder) and are already getting their winter blues and we’re only in October.”

 

Besides current concerns such as increased addiction issues and a rise in suicides, Angela fears the ripple effect of COVID-19 could manifest in other mental health problems over the next several generations.

 

“Many people may become germaphobes or even become agoraphobic,” she says, adding people must learn to accept the negative emotions they may be facing now in order to deal with them in a healthy way.

 

“We are a very emotion-phobic society. The truth is you have to be willing to step towards those emotions and feel them and accept the reality that is.”

 

During her YIP presentation, Angela hopes to break down how the brain functions into several categories pertaining to mental health and outline how trauma works.

She intends to provide participants with some valuable takeaways.

 

“They’re going to get a lot of self-awareness and coping skills,” says Angela, noting more typical coping skills such ‘date nights’ with a partner or hanging out with a few family members may not be sufficient enough for some during this pandemic.

 

She says self-care and emotional awareness will play key roles in the presentation in hopes of giving people more understanding.

 

“No one is above this virus,” says Angela.

 

Our YIP Growth Learning series virtual event ‘Mental Health for Young Professionals’ sponsored by Deluxe will take place Thursday, Nov. 19, from 9-10 a.m. For more, visit: https://bit.ly/34OBryG

 

 

 

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Small business keeps the Canadian economy healthy, but the continued effects of COVID-19 have left many SMEs on life support at a time when we need them the most.

 

“Never has there been a time that is more important to shop locally and spend locally, and support your friends, family and your community by buying from a local small business,” says Cambridge Chamber President and CEO Greg Durocher.

 

Despite a strong local economy thanks to a number of larger industrial businesses and manufacturers, he says at least 70% of our local workforce is employed by SMEs.

 

“They employee most of the people who live in the community,” says Durocher. “So, it’s vital for us to make sure we do whatever we can to help small business.”

 

He is hopeful the federal government’s revamped COVID-19 relief programs which aim to steer $2.2 billion into the pockets of commercial tenants and the extension of the wage subsidy that should cover 65% of eligible costs for business owners through December, will provide some assistance.

 

“The problem is that the big gears in government turn very slowly,” he says, adding processes that normally could take months or even years are being put in place in a matter of days. “That bucks against the system and it makes it difficult for government to do that because they like to analyze everything before they send it out the door.”

 

Durocher says the original and much criticized CECRA (Canada Emergency Commercial Rent Assistance program) is as an example of an initiative that needed serious fine tuning.

 

“They rushed stuff out putting in legislation, which to some degree protected the government, and then found no one qualifies for it because of those protections,” he says. According to a CBC report, the Canadian Federation of Independent Business (CIFB) estimates that 47% of small business tenants who needed help with rent couldn’t access the $3 billion budget set back in April, and that as of early October approximately $1.8 billion of that budget had been spent.

 

“We’re (Chamber network) cautiously optimistic at this point the new commercial rent assistance program is going to be better and appeal to more small businesses, or include more small businesses in the equation,” says Durocher, adding the Chamber network has been encouraging Canada’s Minister of Small Business Mary Ng and the finance ministry to roll it out soon so they can review the regulations.

“They’re (federal government) trying to make key changes necessary to make the program more responsive to small business owners, so I think they’re trying to move it along fairly quickly.”

 

He expects the new program will appeal to more small business owners because it will take the onus off the landlords, many of whom were also facing heavy financial burdens under CECRA, and will feature a ‘sliding scale’ that will give businesses who’ve seen a 70% drop in revenues up to 65% of rent coverage.

 

Besides rent relief, Durocher says the extension of a revamped wage subsidy program until June 2021 is also a positive move since our economy is facing some ‘sluggish’ months ahead.

 

“The wage subsidy is going to be very important moving forward, however, the criteria around the new program is that it’s variable so depending on what your revenue has dropped by will determine the amount of subsidy you’ll receive,” he says. “The new program really takes into account those businesses that have reopened and are getting more of their revenue back.”

 

As well, Durocher says the revamped CEBA (Canadian Emergency Business Account) program, which will now provide interest-free loans of up to $20,000, on top of the original $40,000, can also provide much-needed relief for small business owners.

“I think it’s a really important part of the puzzle,” he says. “It’s not that a small business needs, wants, or should accumulate debt, but these are extraordinary circumstances. The important thing will be how do you find a path to ensure ‘my business’ comes out of this pandemic.”

 

Unlike larger businesses, Durocher says SMEs do not have the luxury of being controlled by the global status of the economy.

 

“They can only survive, or fail, based on the local economy,” he says. “What we all know is that we’re sick and tired of the pandemic, but the virus isn’t tired of making us sick.”

 

Impact of COVID-19 on SMEs – (StatsCan and the Canadian Chamber of Commerce)

  • 68% saw revenue decrease by 10% or more
  • 22% unable to stay fully or partially open during the pandemic
  • 25% can’t stay open more than three months
  • 1.2 million SMEs in Canada (426,490 in Ontario) as of December 2017
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Small businesses are at the heart of our communities. They create good jobs, grow our economies and bring life to our main streets. But they have also been among the hardest hit during the COVID-19 pandemic.

 

As we continue to fight this virus, small businesses face further losses, increased costs to reopening and an uncertain economic future. The Government of Canada is committed to doing whatever it takes to support small businesses and their communities. Their success is critical as we recover and rebuild from the COVID-19 pandemic.

 

On Tuesday, during Small Business Week, the Honourable Mary Ng, Minister of Small Business, Export Promotion and International Trade, announced an investment of $12 million in the Canada United Small Business Relief Fund.

 

“The support announced today is yet another lifeline for resilient small businesses across Canada. These grants will help them cover expenses involved in reopening and allow them to build a stronger digital presence,” said Ng.  “As we’ve said from the very beginning of this pandemic, we will always be there for small businesses and the millions of hard-working Canadians they employ.”

 

Cambridge Chamber of Commerce President and CEO Greg Durocher welcomed the news. “There has never been a more important time to support local small business than right now. They are critically important to our own local economy.”

 

Canada United is a national fundraising campaign created by the Royal Bank of Canada (RBC) in collaboration with private sector partners and provincial and territorial chambers of commerce, including the Ontario Chamber of Commerce (OCC). The campaign has been rallying support from Canadians for local small businesses in every corner of the country.

 

The Canada United Small Business Relief Fund, which is managed by the OCC, is supporting Canadian businesses across different sectors and industries with grants of up to $5,000. These grants will help thousands of small business owners cover the costs of personal protective equipment, make physical modifications to their businesses to meet local health and safety requirements, and enhance their digital or e-commerce capabilities. This is especially important as we enter the second wave of the pandemic.

 

This investment builds on the federal government’s continued support for small and local businesses through a wide range of COVID-19 emergency programs, such as the expanded Canada Emergency Business Account, the Canada Emergency Wage Subsidy and the new Canada Emergency Rent Subsidy.

 

At A Glance:

 

  • Starting on October 26, small businesses can apply online through the Ontario Chamber of Commerce for the next wave of Canada United Small Business Relief Fund grants.
  • Applications are open to small businesses across sectors and industries in every part of the country that have between $150,000 and $3 million in annual sales; have up to 75 employees; are registered in Canada; and would use the grant to cover the costs of personal protective equipment, make physical modifications to their businesses to meet local health and safety requirements, and enhance their digital or e-commerce capabilities.
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Canadians, and their local restaurants and pubs, already pay some of the highest alcohol taxes anywhere in the world.

 

Next April 1, the government is going to want even more money from cash-strapped Canadians and desperate small business owners.

 

The timing could not be any worse as the global pandemic continues to crater the Canadian economy. Just as households are struggling to make ends meet and local restaurants are disappearing, the federal government continues to apply an automatic tax increase on beer, wine and spirits.

 

But the Canadian Chamber of Commerce and its network, which includes the Cambridge Chamber of Commerce, is hoping to help ease some of that burden after launching the Freeze the Alcohol Tax campaign. It calls on the federal government to put an end to the unfair alcohol escalator tax in the next federal budget and give Canadians a much-deserved break.

 

This automatic yearly increase was introduced by the federal government in Budget 2017 without consultation or economic analysis of its impact on consumers, the food service industry, producers and their agricultural suppliers.

 

“To have something that’s automatically increasing is problematic for sure,” says Matthew Rolleman, co-owner of Thirteen Food & Beverage in downtown Cambridge, explaining how any increase will eventually filter down to the customer. “We have to be a viable business and it’s got to come from somewhere.”

 

Alin Dinu, owner of The Easy Pour Wine Bar in Blair agrees, noting the cost of wine he serves often must be adjusted.

 

“I don’t always keep the same prices for guests, unfortunately, but they understand,” he says, adding even a temporary tax freeze would help customers.

 

Helping small business owners and giving consumers even a small break is the goal of the campaign says Canadian Chamber of Commerce CEO Perrin Beatty.

 

 “Surely, amid a global pandemic and a once-a-century economic downturn, there is cause to stop an automatic tax increase to ensure we help everyday Canadians to cope with the impacts of COVID-19,” he says.

 

And although he doesn’t have a problem with the tax in principle during times of prosperity, Matthew says putting a hold on the tax would be a welcomed goodwill gesture during this uncertain economic time.

 

“Anybody in the restaurant business will tell you we definitely need all the help we can get, there’s no question,” he says. “It would be a good time now because we need all hands-on deck.”

 

Matthew says although his patio was busy throughout the summer, he’s not sure what the coming months will bring. Alin concurs and says Easy Pour’s new patio, which seats about 20 under current COVID-19 restrictions, has been very busy. However, he is unsure how long it can remain open.

 

“People aren’t super excited about coming inside right now,” says Matthew. “There is such uncertainty.”

 

To help drive the Freeze the Alcohol Tax campaign, the Canadian Chamber of Commerce has partnered with Beer Canada, Spirits Canada and various Canadian hospitality industry.

 

“Hotels, restaurants and bars having been hit the hardest by the pandemic, with over a million jobs lost and thousands of restaurants closed permanently. Keeping the escalator tax in place does nothing but cause harm to businesses and the thousands of Canadians they employ,” says Luke Chapman, Interim President of Beer Canada.

 

This sentiment is echoed by Jim Wescott, president of Spirits Canada.

 

“Canadians wouldn’t stand for automatic tax increases on their take home pay, and they shouldn’t stand for it on their favourite Canadian whisky or cocktail that they enjoy as they socialize or celebrate key life moments with family and friends,” he says. “Canadians elect parliamentarians to scrutinize how money is collected as well as spent, and taxes going up without such scrutiny is completely undemocratic.”

 

The campaign is supported by:

 

Arterra Wines Canada

Barley Council of Canada

Beer Canada

Big Rig

Boston Pizza

CWB Franchise Finance

Firkin Group of Pubs

Foodtastic

Grain Growers of Canada

Northland Restaurant Group

Ontario Federation of Agriculture

Restaurants Canada

Service Inspired Restaurants (SIR Corp)

Spirits Canada

St. Louis Bar and Grill Restaurants

The Beer Store

 

For more information on the Freeze the Alcohol Tax campaign, visit: www.freezethealcoholtax.ca

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More than 60 per cent of Canada’s restaurants risk having to close their doors permanently by November, according to government data.

 

The Canadian Survey on Business Conditions (CSBC), produced by Statistics Canada with support from the Canadian Chamber of Commerce, found that 29% of accommodation and food service businesses cannot operate at all with social distancing measures in effect. A further 31% will only be able to remain operational for up to 90 days with distancing measures in effect. In other words, up to 60% of the industry could fail within three months.

 

 

These figures are even more troubling when you consider the jobs already lost. When COVID hit, 83% of businesses in the accommodation and food services industries temporarily closed and two-thirds were forced to lay off some staff, including almost a quarter that were forced to lay off all their staff.  According to Restaurants Canada, the food service industry lost 800,000 jobs.

 

While the economy is now slowly beginning to recover, to date the federal government has not offered help tailored to the needs of the hardest hit industries like food services, which will take a long time to recover. That’s why, with the support of the Cambridge Chamber of Commerce, the Canadian Chamber of Commerce and 15 food service businesses, representing more than 60 brands, has launched the ‘Our Restaurants’ campaign.

 

“Local restaurants are vital to our economy and play an integral role in making Cambridge such a great community,” said Cambridge Chamber President and CEO Greg Durocher. “They need our support now more than ever.”

 

Canadian Chamber of Commerce President and CEO Hon. Perrin Beatty agrees.

 

“We need to act now. Across Canada, our restaurants are where we meet for business or pleasure, where we got our first job and where our families spend a night out. Simply put, our restaurants are cornerstones in our communities,” he said. “The ‘Our Restaurants’ campaign underscores the urgent need for Canadians – both the public and our governments – to come together to support these businesses in their time of need.”

 

The campaign puts a spotlight on the current situation faced by Canada’s restaurants amidst COVID-19: high costs, fewer customers, and government programs ill-equipped for the unique, long-term challenges faced by the industry.

 

Our Restaurants is a campaign led by the Canadian Chamber of Commerce and supported by:

  • Arterra Wines Canada
  • Benny & Co.
  • Boston Pizza
  • CWB Franchise Finance
  • Firkin Group of Pubs
  • Foodtastic
  • Gordon Food Service
  • Molson Coors Beverage Company
  • Northland Restaurant Group
  • Paramount Fine Foods
  • Pizza Pizza
  • Restaurants Canada
  • Service Inspired Restaurants (SIR Corp)
  • St. Louis Bar and Grill Restaurants
  • Sysco Canada

Together these companies represent more than 60 of the best-known restaurant brands across Canada and the whole of the food services industry.

 

“We can all make a difference. Canadians need to observe safety measures while also starting to resume our normal lives, including being able to go out for a meal. Everyone also needs to remind their elected representatives of the importance of our restaurants in our lives,” concluded Beatty.

 

The campaign is national, bilingual, includes paid advertising, and the launch of the website OurRestaurants.ca.

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Tired of staring at the same four walls?

                                                

The reality of COVID-19 has clearly altered travel plans for millions of people this summer and for the months to come, but the desire to get away from our day-to-day lives remains strong.

 

“I think there is a pent-up need for people who want to travel,” says Judy Silva-Foye, Branch Manager of Vision Travel Solutions.

 

With more than 30 years experience in the business, Judy has seen it all but says the COVID-19 crisis is something she has never faced before, even taking into account such other health emergencies like SARS, H1N1 and Swine Flu.

 

“We survived 9/11 and thought at that time there wasn’t anything that would look quite as a bad,” she says, noting the shutdown happened in early March marked the first time in 35 years she was forced to lock her office doors. “It felt so surreal.”

 

For Darlene Whipp, office manager at Donaldson Travel, reopening her office to the public in June – by appointment only – was a big step to returning to some sense of normalcy, even though several desks were removed to create safe physical distancing, plexiglass partitions installed and hours of operation shortened. 

 

“We’ve been dealing with a lot of cancellations and rebookings,” she says. “But we are getting a lot more people coming in wanting to travel.”

 

Winter holidays to the Caribbean, which has seen many destinations reopen thanks through various health and safety protocols, have sparked the interest of many travellers looking to get away.

 

“A co-worker of mine just issued tickets for 12 people to travel to the Dominican Republic in January,” says Darlene, adding her office has been keeping close tabs on what is taking place in the Caribbean. “We’ve constantly been taking webinars with the resorts as they go over all their new protocols and what they’ve been doing to make things safe for clients.”

 

Donaldson Travel President Mark Crone says the airlines have also stepped up with many new protocols and recalls a very positive experience he had on a promotional flight in mid-July to Montreal sponsored by Air Canada to showcase their company’s changes to travel industry experts.

 

“I think it’s really reassuring that planes are really being properly cleaned,” he says, adding that loosening restrictions around the 14-day quarantine period in Ontario would be in a major boost and confidence is coming back as more offices reopen. “A few months ago, we were all self-isolating but now I think we just want our freedom. But the big thing is what’s happening in the U.S. and if they could get more control of it (COVID-19) I think that would help the mindset here all that much more.”

 

Keeping that in mind, Judy says travel destinations in Canada has been a wonderful option for those itching to get away, which could include renting an RV.

 

“We’re suggesting to people that now is the time to see your own country,” she says, noting there are many options just within Ontario to provide people a great holiday, such as a wine tour. “I think this opened our eyes that we have to look into our own backyard this year and seeing what we have closer to home.”

 

But for those looking at travelling – for both holiday and personal reasons - to other provinces, or other countries that are allowing Canadian visitors, travel experts say that research is necessary to ensure what guidelines are in place.

 

“We have become quite the experts on where to find information,” says Judy. “Because it’s not just about the country you’re leaving from but the country you’re going to.”

 

Mark agrees and says the amount of information surrounding travel is overwhelming as the COVID-19 crisis continues.

 

“It’s all very fluid, and changes,” he says. “We’re getting creamed with information every day. You have to be on top of it for sure.”

 

That’s why Mark says turning to a travel expert for assistance is very good idea.

“For the life of me, I don’t understand why anyone would try to book a trip online if they don’t absolutely understand what’s going on right now,” he says. “There’s certainly a short list of places you can go.”

 

Judy says she is confident the travel industry will survive.

 

“Travel will come back because there is always going to be a desire for travel,” she says. “But will it come back the same? No. It will never be what it was before, just different.”

 

She says the impact of COVID-19 has created a domino effect and has resulted in a global connection towards trying to bring the virus under control.

 

“We don’t all have to have share the same beliefs, but we should all try to end up at the same place,” says Judy.

 

 

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A new idea has surfaced for a Cambridge bottled water provider to help it combat the effects of COVID-19.

 

Mineva – Water Refined, which has provided water treatment systems in Cambridge since 2011 centred on the process of electrolysis to remove bacteria and viruses, has received its DIN (Drug Identification Number) from Health Canada to manufacture a powerful disinfectant.

 

This new product, which the company is calling ‘Power Play’, is ideal for businesses, schools, and clubs.

 

“We started doing testing and making products back in March,” says Water Refined President Bryan Box, noting the idea first surfaced shortly after the lockdown. At that time, in accordance with safety protocols, his technicians were restricted from entering homes and businesses, which includes dairy farms, to install or service the firm’s patented water technology. 

 

However, he says some employees were kept busy thanks to the company’s work as operators for the wastewater plant of a local manufacturing facility.

 

“That kept some revenue coming in,” says Bryan.

 

But things changed a couple of weeks into the COVID-19 crisis when he began fielding phone calls and requests from clients asking if their water systems could be ‘tweaked’ to create disinfectant.

 

“I had two home users and a dentist all within 10 hours call and ask if they could take their electrolysis system and add salt to it and make disinfectant,” says Bryan, explaining this formula leads to the creation of hypochlorous acid, a very safe substance that white blood cells manufacture to fight infections.

 

“It’s a very powerful disinfectant but very safe,” he says.

 

These requests, including one from a competitor asking if they could use the company’s water bottling line in St. Catharines, prompted Bryan and his team to begin looking into Health Canada regulations to see  how they could pivot their operation to start manufacturing disinfectant.

 

“We joked that we started going down the rabbit hole,” he says.

 

As they investigated this possibility, his company also began sourcing another disinfectant called ‘Neutralyze’ from a B.C. company that does similar work to get the ball rolling locally.

 

Bryan says they enlisted the help of a consultant to help navigate the Health Canada system, which can be daunting, to obtain a DIN.

 

“You don’t know if it’s going to take two months, four months or even eight months,” he says.

 

The proper approvals were obtained, and Bryan says his new product has already been used at the Cambridge Sports Park, The Zone Training in Waterloo and Guelph, Cambridge Kips Gymnastics Club, several dance studios and dental offices.

 

As a father with children who are active in the local sports community, he says having a locally produced product will make it less costly for many organizations.

 

“The prices out there are just astronomical,” says Bryan, referring to the cost of other products available on the market.

 

He says his company has also been in contact with local school boards letting them know about these products as schools prepare to welcome students back.

 

“There might be a mad dash when schools realize there’s not a lot of supply around and everybody’s scrambling,” says Bryan, adding his company is also toying with the idea of providing the necessary prepackaged ingredients to let customers use their own water systems to create the disinfectant. It’s a plan that would also require Health Canada approval.

 

“But that could be another 12 to 18 months do this,” he says, adding he has learned a great deal over the past few months.

 

“It certainly has been an interesting process,” says Bryan.

 

For information about these new products, please visit www.mineva.com

 

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Recovery Activation Program expands to Cambridge

 

COVID-19 has changed everything, requiring telecommuting, on-demand delivery and services, supply chain resiliency and virtual collaborations.

 

Even as the province begins to reopen, the pandemic has heightened the urgency for businesses to digitize to survive.

 

To address this change, Toronto Region Board of Trade and World Trade Centre Toronto created the Recovery Activation Program, or RAP. RAP offers businesses the know-how, blueprint and partners to address the conditions that COVID-19 has created by implementing digital solutions to their front, middle and back-offices. It will not only equip them to come through COVID-19 intact, but to thrive.

 

With the support of a $7.7 million investment from the Government of Canada and Government of Ontario, RAP is now expanding to businesses of all sizes throughout the province, including Waterloo Region. The Cambridge Chamber of Commerce has been selected as an important partner to help ensure local businesses benefit from the customized services and mentorship that RAP offers.

 

“We’re recruiting for RAP because we believe this program will provide our Members with a great opportunity to move their businesses forward,” says Cambridge Chamber President & CEO Greg Durocher. 

 

By enabling this partnership between the Cambridge Chamber and the Toronto Region Board of Trade, the governments’ investment in RAP will also help make sure at least half of RAP’s participants are based outside of Toronto.

 

“The Recovery Activation Program is a direct response to what we’re hearing from our members and the business community at large: digital tools and services are crucial to success, but challenging to implement,” said Jan De Silva, President and CEO of the Toronto Region Board of Trade. “Cambridge’s involvement in this program will result in the digital transformation of businesses outside of Toronto who will now be in a position to shore up their current business offerings, create new businesses opportunities and explore new markets.”

 

Recruitment is now open and interested businesses can apply here.

 

For more information, please contact Cambridge Chamber President & CEO Greg Durocher at 519.622.2221, Ext. 2223, or by email at greg@cambridgechamber.com.

 

 

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