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What do you expect to find when you return to work after being isolated for the past few months by COVID-19?

Chances are it will not be the same workplace you left behind, says Human Resources consultant Frank Newman.

“If you just assume it will be like walking back into the office it’s not going to be that way because everyone’s expectations have changed,” says Frank, who has more than 40 years of experience in human resources to draw from and has spent the last six running his own firm called Newman Human Resources Consulting.

He compares the COVID-19 crisis and what we have dealt with as being similar to what astronauts face returning from space while learning to readjust to the Earth’s atmosphere.

“We’ve all been in the safe ‘cocoon’ of our ‘spaceships’ and suddenly we’re exposed to another environment,” says Frank. “Companies will have to take this very seriously.”

In terms of working under new guidelines and policies to ensure physical distancing, he expects many workplaces will now operate within a ‘blended’ work culture with more people working from home than ever before.

“You’re going to be in the office one day and half the people will be there, and half the people won’t be there,” says Frank. “It’s going to be very challenging for companies on how to manage their culture because we’re so used to having everyone in the office.”

Building trust, he says, between not only the company and its employees but between the employees themselves, will be key in effort to make this shift work.

“We’re going to not only have to have the right physical safeguards, but better processes in place as to how we communicate with each other. What will be the expectations if I’m working from home and my colleague is in the office? Do they have to respond to my emails in 15 or 20 minutes?” says Frank, noting there will likely be physical changes in offices also when it comes to sharing resources. “Are people even going to be comfortable putting their chicken pot pie in the microwave to warm up knowing others use it?”

He says it is inevitable there will be employees who may be petrified at the thought of being back in the workplace and others who will be completely callous, perhaps not respecting physical distancing guidelines or refusing to wear a mask.

To prevent these situations from escalating, Frank says there are a few steps companies can take ahead of time.

“They should provide as much advanced communication as possible to let everyone know what the rules of the road are,” he says. “Then they really have to figure out what’s the rhythm of work they want as people come back and how it applies for those working at home and the people working at the office.”

Frank says managers should aim to meet with their team, whether in person or virtually, at least once a week once people start to return and even ahead of time.

“It’s important for managers and other people to check in with their colleagues,” he says, noting some employees will be dealing with mental health issues. “We’ve all been through so much turmoil with this and some may have suffered severe losses during this time.”

Franks says enhanced benefit plans will be a big help to not only current employees but as a great incentive to recruit new employees. Also, he said ensuring new recruits have a space at home to work could become part of the norm during the hiring process should another lockdown occur.

“We need to be prepared for this at any point in time,” he says, adding companies may also be expected to reimburse employees for equipment to work from home, such as laptops and enhanced internet.

Frank also recommends the creation of ‘time free zones’ for those working at home, allowing them a period to complete tougher tasks uninterrupted by emails or virtual meetings.

“We’ve been absolutely deluged with communication at this time,” he says, referring to the numerous emails and regular Zoom calls many people working at home have been dealing with. “It’s actually draining our productivity.”

For more information, contact Frank Newman at 519.362.8352, or visit www.newmanhumanresources.com

Erin Moraghan describes herself as a born mover.

As the founder of Revkor Fitness + Lifestyle Training in Cambridge, she has made it her vocation to help others become ‘movers’ after leaving a healthcare philanthropy career in Toronto in 2013 to make this happen.

Her passion to assist others centres on promoting workplace wellness which came about after a decade of working in healthcare.

“We can’t get through stressful times without wellness at the forefront,” says the wellness expert.

The current COVID-19 crisis is clearly one of the most stressful situations facing all us, not just economically but emotionally and physically. In fact, experts are predicting a ‘tsunami’ of mental-health issues to develop in wake of this pandemic.

At our next YIP virtual workshop ‘Better Work Life Balance for Young Professionals’ on May 21, Erin will offer advice and tips aimed at empowering participants with the tools they need to reduce stress and improve productivity.

But more importantly, she hopes to inspire them in work and life.

“The entrepreneur culture often celebrates the non-stop grind,” says Erin. “But the reality is, rest and a calm, controlled mind are in the key to managing challenges and staying on course.”

She has already helped thousands across Canada by initiating programming focused on preventing and minimizing chronic pain and depression by embracing the power of mindful movement.

Erin can highlight some simple habits that can help accomplish amazing results, such as nutrition shifts to alter productivity, an eight-minute morning mindset practice that can ‘train’ your brain to be goal-centred, and a few suggestions for more quality sleep.

“This is the information you need to get and stay on track, striving strong during this unforgettable time in history,” she says.

Our virtual YIP (Young Innovative Professionals) session ‘Better Work Life Balance for Young Professionals’ takes place Thursday, May 21, from 9 a.m. to 10 a.m.

 For information, please visit:  https://bit.ly/2WCBOXU

The Canadian Mental Health Association offers these tips to creating better work-life balance:

At Work

• Schedule brief breaks for yourself throughout the day. Your productivity and effectiveness will increase if you take even a ten-minute break every two hours and overall, you will get more accomplished.
• At the end of each day, set your priorities for the following day. Be realistic about what you can achieve in the time you have available.
• Only respond to email once or twice a day. Then, shut off your email program to avoid being distracted as messages come in.
• Make a distinction between work and the rest of your life. Protect your private time by turning off electronic communications. Don’t be available 24/7.

At Home

• Create a buffer between work and home. After work, take a brief walk, do a crossword puzzle, or listen to some music before beginning the evening’s routine.
• Decide what chores can be shared or let go. Determine which household chores are critical and which can be done by someone else. Let the rest go.
• Exercise. Even if it’s only for 15 minutes at a time, you’ll feel more energized and refreshed.
• Create and implement a household budget. Start by setting aside some money from each pay cheque for the future.

Does making a presentation in front of people send chills down your spine?

You’re not alone. Research shows that at least 75% of people struggle with some degree of anxiety or nervousness when it comes to talking in front of people.

Kevin Swayze, former journalist and communications consultant, hopes to help quash these fears by providing tips about good communication at our virtual YIP Growth Learning Series on April 28 entitled ‘Public Speaking 911’.

“I think that most people stand up in front of a crowd and think everybody there is against them, when in most circumstances they’re there with you and want you to succeed,” says Kevin.

He says the key to good communication centres on connecting with people, whether it’s one-on-one or in a large group, which is something he will stress during his learning session.

“I’m going to show how to polish your elevator pitch when you’ve got only a minute to talk to somebody; to connect with somebody and make yourself memorable.”

Kevin says stories are the best way to accomplish this and during his 30-year newspaper career tried to do just that.

“The best stories are always told through a person. I’ve always tried to do that with my writing,” he says. “People don’t want to be lectured at, they want to connect, and the best stories connect with people. The best communication is conversation.”

Kevin, a client communications teacher at Conestoga College, says he finds inspiration from the international students he instructs. Not only does he admire their bravery for travelling to another country to study, but the fact they will question his use of any corporate jargon or slang.

“I get the look from them,” he jokes, adding good communication doesn’t involve slang or jargon. “It’s pervasive everywhere and it kills communication because you’re either in or you’re out; jargon is exclusive, and it pushes people away.”

Kevin says the use of ‘buzz’ words doesn’t further proper communication and hopes to convey that to participants.

As well, he will also touch on some basic tips surrounding presentation, such as holding on to a piece of paper while standing up to speak.

“I like to give them something to hold in their hands so they’re comfortable,” says Kevin, who has been involved with Cambridge Toastmasters for the past four years.

He says the club, which consists of several groups under the Toastmasters banner, has helped him considerably.

“I’ve seen the change myself. I would not be able to teach as effectively,” says Kevin, explaining club members evaluate every aspect of any presentation by their fellow members. “It’s hard to find anyone who will give an honest and reasonable evaluation of something.”

He hopes YIP participants will leave the session understanding the importance of being an active listener when it comes good communication, noting the temptation of cellphones is difficult to ignore.

“Even if you leave your phone upside down on the desk it still draws your attention,” says Kevin.

He expects participants will already arrive with a set of their own communication tools.

“They will know how to communicate in bits and pieces. My goal is to reflect on what they do and think about what’s working well and where they can build,” says Kevin. “And encourage them to practice what really works well.”

He says most people don’t think about communication deliberately anymore.

“There’s no app that replaces face-to-face communication,” says Kevin.

The YIP (Young Innovative Professionals) Public Speaking 911 session, sponsored by Deluxe Payroll, will take place virtually Tuesday, April 28 from 9 a.m. to 10 a.m.

For information, visit: https://bit.ly/3cF92MN