Blog - Cambridge Chamber of Commerce

As discussion mounts about another pandemic wave this summer, the Cambridge Chamber of Commerce is prepared to do what it can to help businesses and their employees remain safe.

 

Since the beginning of April 2021, the Cambridge and Greater Kitchener Waterloo Chambers have been working with Health Canada and the Province on a pilot program to provide free rapid antigen self-screening kits to small and medium-sized businesses throughout Waterloo Region.

 

That program – open to all SMEs not just Chamber Members – continues this summer and as of June more than 1.2 million kits had been distributed to more than 9,100 businesses in our area. This translates into screening kits being provided to approximately 151,000 individuals which in turn aims to help curb transmission of the virus in the community.

 

“We must always be ready. We need to accept the fact there is a ‘new normal’ and that consistency in our environment is not in our favour any longer,” says Cambridge Chamber of Commerce President & CEO Greg Durocher. “We need to ensure our business and ourselves are nimble, prepared, and strategic.”

 

Like many public health agencies in Ontario, through wastewater testing the Region of Waterloo Public Health has detected an increase in positivity rates indicating an increase in COVID-19 activity.

 

In a recent edition of the Waterloo Record, Region of Waterloo Public Health’s Sharon Ord is quoted as saying: “Although the wastewater signal — up to June 25, 2022 — is dominated by Omicron subvariant BA.2.12.1, the BA.4 and BA.5 subvariants are increasing in Waterloo Region.”

 

According to health experts, these subvariants are the most transmissible variants of Omicron and can evade the immune system in previously infected individuals.

 

For this reason, Greg is urging businesses to ensure they are well stocked with screening kits in effort to provide as much protection as possible to their employees and customers.

 

“Don’t dismantle your plexiglass dividers just yet or toss out your hand sanitizer. Ensure you have access to a good supply of masks to keep you, your employees, and your customers safe, which in turn will keep your business safe,” he says. “We are so very close to finding our way out of this so let’s not blow it now. The ‘new normal’ is here to stay. Let’s be prepared, always.”

 

The program was expanded by the Ontario Chamber of Commerce network to Chambers provincewide soon after it launched here.

 

In Waterloo Region, businesses can order kits by visiting chambercheck.ca.

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The collective power of the Chamber movement to assist businesses succeed was front and centre at the Ontario Chamber of Commerce’s recent AGM and Convention.

 

Approximately 150 delegates, the majority representing Chambers and Board of Trades from across the province, gathered at the Pearson Convention Centre April 28-May 1 in Brampton to network, hear from Ontario political leaders, and debate policy issues to assist them in their advocacy work with government on behalf of businesses.

 

“Ensuring businesses have the legislative backing and supports they need to succeed and prosper plays an important role for all Chambers and Boards of Trade,” says Cambridge Chamber of Commerce President & CEO Greg Durocher, who led a strategy session on delivering Chamber services across a diverse membership base and was joined at the event by in-coming Chamber Board Chair Kristen Danson. “The conference is a great place to share new ideas and connect with other Chamber leaders from around the province.”

 

This was the first in-person AGM the OCC has held since the pandemic and featured appearances by the Ontario leaders of the Liberals (Steven Del Duca), NDP (Andrea Horwath) and Green (Mike Schreiner), as well as the Hon. Prabmeet Sarkaria, President of the Treasury Board of Ontario. All four spoke about the strength and importance of the business community and what their parties can do to help our economy.

 

Also, Canadian Chamber of Commerce President and CEO Perrin Beatty was on hand to offer an update on the Chamber network from a national perspective.

 

“It’s great for the Chamber network to hear from all sides of the political spectrum,” says Greg, noting potential policy resolutions are formulated from a wide range of issues and concerns.

 

This year, 34 resolutions were up for debate on a variety of topics ranging from improving supports to employers, to the creation of a construction strategy for tiny homes.

 

The Cambridge Chamber’s policy calling for the creation of a ‘backstop’ for the implementation of mandated workplace vaccination policies was among 32 that received approval from delegates. The approved policy calls for the Ministry of Labour to include elements within the articles of the Occupational Health & Safety Act to provide protection against discriminatory legal actions aimed at businesses that wish to implement such a policy.

 

“It’s important that businesses have the protections they need in order to operate in the manner which they feel works best for them,” says Greg.

 

The approved policies now become part of the OCC policy ‘playbook’ in its efforts to advocate for change with provincial and federal levels of government.

 

Besides adopting policies, the conference wrapped up with an awards ceremony to recognize the achievements of Chambers and Boards of Trades.

 

The Cambridge Chamber, in partnership with the Greater Kitchener Waterloo Chamber of Commerce, was presented with the Chair’s Award for Innovative Program or Service to recognize the success of their rapid screening kits program which has been adopted by Chambers provincewide. Since April of 2021, the program has resulted in the distribution of more than one million kits to more than 7,500 businesses throughout Waterloo Region.

 

“This program has made a huge difference to thousands of businesses in our region, and we couldn’t be more pleased,” says Greg.

 

For more information about the kits, visit https://chambercheck.ca.

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A shortage of rapid antigen screening kits threatens to hamper the ability of local Chambers to assist Waterloo Region businesses stay safe over the next few weeks, says Cambridge Chamber of Commerce President and CEO Greg Durocher.

 

Since the start of April, the Cambridge and Greater Kitchener Waterloo Chambers have been working with Health Canada and the Province to provide free self-screening kits to small and medium-sized businesses throughout our Region.

 

Since that time, more than 700,000 of the kits have been distributed, not to just to Chamber members but all SMEs with less than 150 employees. The goal of the program was to identify asymptomatic or presymptomatic individuals from spreading COVID-19 in the workplace, at home and around the community.

 

“Up until December, everything was running very smoothly, and people were ordering kits and they were keeping workplaces safe,” says Greg, noting a provincewide shortage has altered that at very critical time for businesses. “There are a number of workplaces that are in a very vulnerable situation that are essential and it’s very important they screen employees every couple of days. You can’t have an essential business close their doors for 14 days.”

 

The Chamber initiative, which began as a pilot program and was quickly implemented provincewide by other Chambers through the Ontario Chamber of Commerce network, is waiting on a delivery of approximately 150,000 of the kits to fulfill orders placed by businesses through its Chambercheck.ca portal.

 

“But the fact of the matter is we have at least 1,600 businesses who are now waiting in the cue to get their kits and we don’t have any,” says Greg, noting that leaves approximately 70,000 employees in Waterloo Region without access to rapid screening until at least mid-January.

 

“Even when we receive our order that still won’t be enough because to test that many employees we need at least 280,000 kits,” he says, explaining proper screening requirements call for employees to use the kits at least twice a week.

 

The Chamber’s last order of 50,000 kits – a week’s supply - arrived Dec. 6 and was quickly allocated to businesses or re-allocated to other businesses (including restaurants) if they were not picked up. 

 

“We know there are many workplaces that have to have them,” says Greg, adding a decision by the Province to distribute a single box of screening kits containing five tests to students over the Christmas break may not have been the best method. “It’s a great idea, but not enough has been handed out. Five tests aren’t enough and there isn’t a real strategy attached for their use and to even retain some tests for going back to school. Just handing them out is no real strategy.”

 

He says distributing through workplaces has been a great way to reach more people. 

 

“We’ve always said from the very beginning of this to the Province that about 63% of Ontarians are in workplaces so if you make rapid screening kits available for employees you have the potential to reach 63% of the population,” says Greg, noting not all employees may wish to take part in the screening program unless it was mandated. 

 

He says it would have proven cheaper for the Province to distribute more screening kits to workplaces and even curtail the resale of the kits for exorbitant amounts online.

 

“The BESTWR (Business and Economic Support Team of Waterloo Region), along with the Chambers, started encouraging the Province to do rapid screening in May of 2020 and it took them almost a year to get out and going because we stepped up to the plate and said we would do the pilot program,” says Greg. “We literally wrote the playbook so they could pass it on.”

 

He says running the free screening program through the Chambers has also ensured all the necessary safety protocols are followed.

 

“We have all the safeguards in place to make sure these kits are being used correctly and continue to be accessible to answer any questions if businesses have had a problem,” says Greg. “It really has been a seamless program, but now we’ve seen an unnecessary pause during the most critical time for these businesses.”

 

For information, visit Chambercheck.ca

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The Cambridge Chamber of Commerce is easing its way back into hosting traditional events.

 

After more than 20 months since the pandemic began, the Chamber is set to host its first in-person Business After Hours event on Dec. 13 at Four Fathers Brewing Co. in Hespeler.

 

Chamber President and CEO Greg Durocher says is an important step for the organization.

“It’s a priority for the Chamber to start getting back to in-person events,” he says. “But whether they will be ‘normal’ as we all remember them, that probably won’t happen for some time.”

 

In fact, Greg expects future Chamber events will be of the ‘hybrid’ variation to a certain degree, providing Members the chance to attend in-person or remain in a virtual setting.

 

“That’s going to be for the benefit of everybody,” he says. “But we will certainly provide Members with value in regard to our content the best that we can.”

He says having an in-person Business After Hours event is important to many Chamber Members.

 

“It’s important for people doing business in the community to have an opportunity to meet safely with others face-to-face,” says Greg, noting the importance of following strict safety protocols and restrictions set out in the Province’s Reopening Ontario Act.

 

As a result, participants will not only have to register in advance, but proof of vaccination is required as well as identification that matches that material.

Just like restaurants, the provincial QR code will also be utilized at the event.

 

“Most of our events take place in other venues, such as conference centres, restaurants or meeting rooms that are not ours,” says Greg, noting regulations set out in the Act apply to these locations.

 

As well, the Cambridge Chamber Board of Directors recently passed a mandatory vaccination policy for the Chamber office for staff and visitors arriving for meetings or programs. Those with a valid COVID-19 vaccination exemption, or having valid documentation to present, will be required to take a rapid antigen screening test before entering. These tests will be provided by the Chamber at no cost.  

 

“These are precautionary measures put in place on behalf of the staff because our staff want assurances they are working in a safe environment and we’re doing whatever we can do to make sure that happens,” says Greg, adding like many businesses, the Chamber office is also covered under the Reopening Ontario Act and is entitled to invoke a vaccination policy.

 

Creating a safe environment will also be key at the Business After Hours event which is why the Chamber will provide colour-coded lanyards to participants when they arrive.

 

“Each colour will indicate that person’s comfort level of contact,” says Greg, noting that physical distancing and masks remain important. “Some people are very anxious to get out and meet others in-person, and others are anxious to get out and meet but aren’t quite comfortable enough to do so.”

 

Business After Hours takes place from 5-6:30 p.m. For more, visit https://bit.ly/3pdiUVI

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The war against COVID-19 is far from over, but small and medium-sized businesses throughout Waterloo Region have an important weapon at their disposal that can help bring it to an end much sooner.

 

Since early April, SMEs with less than 150 employees in our region have had the opportunity to receive free antigen screening kits courtesy of the Cambridge Chamber of Commerce and our partner in this initiative the Greater Kitchener Waterloo Chamber of Commerce.

 

To date, more than 500,000 of the free kits have been distributed throughout Waterloo Region in hopes of identifying asymptomatic or presymptomatic individuals to prevent them from spreading COVID-19 in the workplace, at home and around the community.

 

“Even though we have a large percentage of the population vaccinated, we can still carry the virus and give it to someone who is unvaccinated,” says Cambridge Chamber of Commerce President & CEO Greg Durocher. “It’s important that we continue to work to identify where the virus is and the simplest and cheapest way to do that is with rapid antigen screening kits that are still free for workplaces.”

 

To access the kits, SMEs can log into https://chambercheck.ca, a joint Chamber website powered by Axonify, and click on the ‘Workplace Self-Screening’ tab to order their two-week supply of Abbott Panbio Antigen screening kits using a very simple form.

 

The business is contacted, and a time arranged for them to pick-up their kits at our office at 750 Hespeler Rd. A designate from each SME is required to attend for the initial pick-up and watch a very short instructional video – only once - explaining how the kits are to be used and safely disposed. (When they attend our office to collect their kits, participants are also provided with surgical grade masks courtesy of Cambridge-based Eclipse Automation and wipes donated by Lysol).

 

Each SME is required to electronically submit screening results after each occasion, and it’s recommended to screen staff twice weekly. The accumulated data is reported to the Ministry of Health bimonthly. If a screen shows a positive result for COVID-19, the employee is required to leave the workplace and notify public health to arrange for a PCR Test and wait for further instructions from Waterloo Region Public Health.

 

“Collecting data is an important part of this process and will go a long way in allowing us to get this pandemic under control even quicker,” says Greg, noting screening non-vaccinated employees isn’t enough to keep everyone safe. “Everybody should continue to be screened because we know an unvaccinated employee who has COVID-19 can pass it on to a vaccinated employee who may show no symptoms.”

 

He says interest in the kits, which are available to all businesses not just Chamber Members, continues to come in waves. Following the success of our program, the Ontario Chamber of Commerce partnered with the Ministry of Health and Chambers of Commerce provincewide to distribute screening kits to thousands of Ontario workplaces.

 

“It’s been a variable thing. I think people get a little bit comfortable when the numbers drop and they decide not to screen,” says Greg. “But they should continue because only 25% of the world’s population have been vaccinated and we’ve got a long way to go yet when it comes to screening and testing before we’re out of this tunnel completely.”

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It’s been just over a month since the first batch of rapid antigen screening kits were distributed to Waterloo Region SMEs through a pilot program created in partnership with the Cambridge and Greater Kitchener Waterloo Chambers of Commerce and Communitech.

 

And since that time, close to 2,000 of these SMEs (under 150 employees) are now offering their workers the opportunity to screen twice a week, with more placing their orders via our ‘www.chambercheck.ca’ (recent winner of the Ontario Chamber of Commerce’s Power of the Pivot Award) site every day as businesses continue to look for ways to navigate their way through this pandemic.

 

The program is now being rolled out provincially and nationally thanks to the Canadian and Ontario Chambers of Commerce who are currently working with other Chambers and government leaders to ensure all SMEs have access to this valuable ‘weapon’ in the fight against COVID-19.

 

“In my 20 years with the Chamber, I can’t think of another program in the Chamber Network that has had a much impact on business as this program has had,” says Cambridge Chamber of Commerce President and CEO Greg Durocher. “I’m so proud to be the Chamber where it started and was piloted because it gives me confidence in our ability to deliver national programs that are innovative.”

 

He says the need for rapid screening to identify those who are asymptomatic was first noted by members of the BESTWR (Business and Economic Support Team of Waterloo Region) during the early days of the pandemic. The team, which Greg serves on with representatives from the Waterloo Region Economic Development Corporation, Great Kitchener Waterloo Chamber of Commerce, Communitech and Waterloo Regional Tourism Marketing Corporation, was formed 13 months ago to assist local businesses address COVID-19-related challenges.

 

“We knew testing and more testing was key when it comes to controlling the spread and understanding its impact on people and the economy,” says Greg, who credits Communitech President and CEO Iain Klugman with procuring the kits from the Federal Government who were distributing them at the provincial level in long-term care facilities and larger essential workplaces only.

 

“They (Province) really didn’t have a mechanism in place to get them out to smaller and medium-sized businesses,” he says, noting the two local Chambers joined forces to assist once the Province approved that screenings could be conducted by non-healthcare providers since the procedure is not as ‘evasive’ as a PCR test. The Abbott Panbio Antigen kits provided through the Chamber program are more than 90% effective.

 

“We knew we were part of a pilot project to determine if this was feasible and acceptable and workable in every jurisdiction in Canada,” says Greg, adding bringing the screening kits directly to workplaces rather than have employees visit a secondary location to be screened, was clearly the best option.

 

He likens the journey to building an airplane during mid-flight.

 

“We kind of built the program in real time, not unlike on what’s happened during the pandemic,” says Greg, adding the Chambers have also developed a ‘playbook’ which is being used as a guide for other Chambers to help them set up their own programs.

 

Locally, orders are placed at www.chambercheck.ca and volunteers prepare the kits for pick‐up at the Cambridge Chamber’s office at 750 Hespeler Rd. A representative from each SME responsible for supervising the self‐screening collection onsite is needed for the initial pick‐up and receives video training to properly supervise the screening process and safely dispose of the used kits. Each SME is required to electronically submit their screening results and the accumulated data is reported to the Ministry of Health bimonthly. If a screen results in a positive for COVID‐19, the employee is required to leave the workplace and notify public health to arrange for a PCR Test at an approved Public Health Collection Site and await further instructions from Waterloo Region Public Health.

 

“This program is not intended for employees working at home,” says Greg, noting Ontario’s current Stay at Home Order clearly indicates even those employed by an essential business, must work from home if they can. “They’re already  safe at home, so they shouldn’t be coming into the workplace.”

 

He says rapid screenings are voluntary and admits that some employees, for personal reasons, may be hesitant to take part.

 

“But you could remind them that it’s not about them, this is about the people who work around them,” says Greg, adding when someone tests negative, they feel more confident and comfortable working around others and being around their own families. “We’ve noticed through this whole process that this has become more of a mental health tool as much as it has become a medical tool.”

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The importance of rapid screening in the battle against this pandemic has been seen as the preferred weapon of choice near the top of the wish-list of health experts and members of the business community since the first cases of COVID-19 were detected more than a year ago.

 

Thanks to the recent introduction of our pilot project that is seeing thousands of Abbott Panbio Antigen screening kits distributed to Waterloo Region SMEs (under 150 employees), many local businesses now have the capability to conduct rapid screening.

 

“If all businesses would jump on board with this process, then we would be able to keep a better eye on the virus as well as the variants,” says Cynthia Fernandez, owner of Accurate Auto Appraisal in Cambridge.

 

She is among at least 1,500 businesses in our region that have utilized the free kits through the www.chambercheck.ca website since the initiative was launched April 5.

 

The goal of the program, created through Health Canada and in partnership with the Greater Kitchener Waterloo Chamber of Commerce and Communitech, is to identify asymptomatic or presymptomatic individuals in effort to prevent the spread of COVID-19 in the workplace, at home and around the community.

 

Volunteers prepare the kits for pick-up at Cambridge Chamber’s office at 750 Hespeler Rd. and in keeping with all the necessary safety protocols, a designate from each SME receives video training when they pick up their kits that explains how to properly supervise the screening process and safely dispose of the used kits.

 

“We know that rapid screening has always been the key when it comes to curbing the spread and having these kits is a great way to assist our SMEs get back on track after a difficult year,” says Cambridge Chamber of Commerce President & CEO Greg Durocher. 

Cynthia agrees.

 

“It is a very nerve-wracking thing to still go to work (outside of the home) and know that it’s still a very real possibility,” she says, referring to the threat of contracting the virus. “Everyone who works for Accurate is very receptive of the screening and it provides a peace of mind for them and their families as well.”

 

Shimco President and CEO Peter Voss has discovered the same after utilizing screening kits for his staff.

 

“Employees have commented that they feel safer now coming to work, and they are more comfortable going home to their families now,” he says, noting they are conducting the recommended two sets of screenings every week.

 

In accordance with safety protocols, if a screen results in a positive for COVID-19, the employee is required to leave the workplace and notify public health to arrange for a PCR Test at an approved Public Health Collection Site and await further instructions from Waterloo Region Public Health.

 

“Our employees see it as a positive addition to our already strict COVID cleaning and screening procedures,” says Sara Chamberlin, Human Resources Manager at Cambridge Hotel & Conference Centre.

 

At Swift Components Corp., Managing Partner Kristen Danson says having the kits has instilled confidence in her employees, including two additional hires the company made after she picked up her first order of kits the day the program was launched.

 

“Initially, when I said to them it was onsite work, they were quite cautious which is to be expected when starting in a new workplace,” she says. “(The kits) have really helped the new people to our organization see that we are taking this seriously and we have a process in place to control things.”

 

Besides helping employees, having a rapid screening process in place has also inspired more confidence for the clients of these businesses.

 

“For vehicle appraisal, it is very calming for the customers that we need to see in person to know that any of our appraisers that come out to see them are in fact negative, as well as vaccinated,” says Cynthia. “We are so very blessed to be able to have access to them; I feel that it has been a helping with anything that we need to see in person.”

 

The majority of those who’ve accessed the kits say the process is relatively easy to navigate in terms of ordering and administering them.

 

“You have to find a way that works in your system,” says Kristen, explaining how at Swift Components the first round of screenings were administered in a boardroom. “It took forever to rotate people through. But then we realized we have a cart with wheels that we were able to take out into the production area and literally do the screenings on the shop floor.”

 

She says this simple change expediated the process considerably.

 

“You just have to look at your process and space and figure out what works.”

 

Kristen says her company has picked up a second order of kits.

The initial orders provide businesses with two weeks of screening kits, but most are interested in obtaining more.

 

 “Should we use the supply we have been given, we will be requesting more as we continue to promote the benefits of the program to our team,” says Sara.

 

Peter feels the same.

 

“I know it’s not possible currently, but I liked to do the screenings daily if there was enough supply,” he says, adding his employees are screened before they even enter the building.

Each SME is required to electronically submit their screening results after each occasion and the accumulated data will be reported to the Ministry of Health bimonthly.

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