The amount of information surfacing almost daily surrounding COVID-19 can be daunting, especially for those running a business.
Trying to keep customers and employees safe while trying to conduct business has become a real change for many. But there is help available thanks to our ‘Chamber Check’ program.
This free and innovative program powered by Axonify and created in partnership with the Greater Kitchener Waterloo Chamber of Commerce offers valuable certification training to business owners and their employees when it comes to operating in a COVID-19 environment.
Through our Chamber Business Ready platform, Chamber Check participants are provided with a series of valuable resources, including videos and quizzes designed around various safety issues and potential scenarios that can arise while working in the midst of this pandemic.
For Patti Harris-Lindstrom, Office Manager of Towcon Holdings in Cambridge, receiving her Chamber Check certification proved to be a great way to collect additional knowledge.
“We’re trying to gather as much information as we possibly can because no one seems to know what this virus is all about,” she says. “We’re trying to take in as much information as we can to make informed decisions.”
As they work their way through the interactive and educational tools contained in the training, the knowledge the participants gain is designed to benefit them in the day-to-day operation of their businesses.
“We’ve been trying to keep on top of this as much as we possibly can and when this (Chamber Check) came out I decided to take it and see if there is anything we don’t already know,” says Patti, adding there was new information which proved beneficial and would gladly recommend others participate. “It’s very informative.”
Sara Chamberlin, Human Resources Manager at the Cambridge Hotel and Conference Centre, discovered the same and is pleased by the training provided.
“I was impressed that dealing with difficult customer service interactions was also part of the training, not just technical processes of wearing PPE,” she says. “This was very useful for our company.”
Stephanie Melo, Office Administrator/Health and Safety Co-ordinator at Sousa Concrete, also says the training she and members of her management office team received has been extremely helpful.
“One of the major things I learned was there is a difference between sanitation and disinfection,” she says, adding it only took her about an hour to complete the required modules.
The program can also be completed in short increments depending on work schedules, which is exactly what Sara did.
“It took me approximately two weeks as I did one to three modules a day,” she says.
But regardless of how participants approach it, the training they receive will strengthen the business community by helping create more consumer confidence.
“I knew it would be beneficial for the company to have since we take COVID-19 very serious,” says Stephanie, noting building consumer confidence is vital right now for all businesses. “It is very important since this is a very strange time we are living in.”
Sara agrees and has recommended that all her managers now complete the program.
“Any training program we can participate in, we will look into,” she says.
Providing as much support as possible to small businesses, especially now during COVID-19, was the key reason the Chambers developed Chamber Check.
“Being small businesses, it’s in our hands to do what we can to keep people safe, both those who work for us and those who enter our places of business,” said Cambridge Chamber of Commerce President & CEO Greg Durocher. “That’s the best defence we have towards keeping our businesses open.”
Upon completion of the training participants receive a ‘Chamber Check’ certificate indicating they have received extensive safety education to conduct business in our COVID-19 world, plus the business receives a decal to be placed in a location to let customers know that workplace offers a safe environment.
The program, developed in consultation with Region of Waterloo Public Health, is available to not just business owners but any number of their employees who receive an email confirming they have completed the training.
“We’re proud to partner with The Cambridge Chamber of Commerce and Greater Kitchener Waterloo Chamber of Commerce on the Chamber Check program. As a Waterloo‐based business we’re dedicated to doing our part to keep our local residents safe,” said Carol Leaman, Founder and CEO of Axonify.
To get your Chamber Check training, visit www.chambercheck.ca
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