Programs-WOWCambridge - Cambridge Chamber of Commerce

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When our members thrive, so does our community.

WowCambridge

Each month, the Cambridge Chamber of Commerce recognizes a business or an employee that has gone above and beyond, providing what your customer sees as extraordinary service in an everyday situation. These individuals and the businesses they work for exemplify service excellence, and most are completely surprised to receive our WOWCambridge Award for what they believe is merely "doing their job". The public can nominate an employee, or business, via a simple form on our website.

Customer Service has always been recognized as the key to business success. What does your customer want? Satisfaction! How do we ensure that? Customer service!

This program highlights inspiring stories thanks to customers who have gone out of their way to publicly say thanks for a job well done. Our annual grand WOWCambridge recipient (announced at our Business Excellence Awards every May) and all award nominees are raising the bar for their competition and community peers.

We are pleased that BGM Financial Services,

the Chamber authorized benefits program providers, is leading the way not just through their sponsorship of this program but also in demonstrating the importance of customer service in their everyday business dealings.

WOWCambridge changes the way people feel about doing business in Cambridge and builds on the values of a caring community and be another key component to fostering growth and an increase in everyone’s quality of life.

As we all know, the role of those responsible for delivery and management of Customer Service is vital. #ShopCambridge. Shop Local.

Check out our 2026 monthly recipients

Program Sponsor:

WOW Cambridge Nomination Form

Have you met someone who went out of their way to provide you with outstanding service? If so, we want to recognize that individual whose service went above and beyond what is traditionally expected. Please take a moment and tell us about your experience and the person you wish to nominate for a WOW Cambridge Award.

Winners are chosen based on quality of service, not quantity of nominations.

* Nominee The individual or company that you are interested in nominating.

* Place of Great Service

* Date

* Tell us about your exceptional experience

* Your Contact Information - Name In order to verify the information submitted, please provide us with your contact information.

* Your Address

* Your City

* Your telephone number

* Your email address